Discovery Park Rules
To ensure the safety of all patrons and guests, Discovery Park has created the following code of conduct and policy guidelines. Please review and follow the rules and policies below as failure to abide by them may result in expulsion from the venue without refund.
If you have any questions, please contact the box office at 916-875-7275.
Accessibility Policy
Discovery Park provides accessibility seating and accommodations for most events. If a specific event description or program doesn’t detail specific accommodations, then please call 916-875-7275 to ask about your upcoming ticketed event.
Please note that events at Discovery Park are held in a public area with lots of terrains to travel that can become muddy during the rain.
Arrival Policy
For concerts and certain special events, late arrivals may be asked to wait until an appropriate break period arrives before being allowed entry. To avoid frustrations, please arrive no later than 30 minutes before an event’s start time.
Bag Policy
Large bags are not allowed in the venue. All bags (camera bags, purses, backpacks, etc) are subject to search upon entering Discovery Park.
Please have your bag ready for search before entering entrance doors to accelerate the process.
Camera Policy
Generally speaking, cameras are allowed as long as the following rules are followed.
• No Video Recording from any source
• No Audio Recording from any source
• No Professional Cameras
Individual shows and events may have their own rules regarding cameras. Please refer to the event description or program for details.
Cancellation Policy
The venue is proud of hosting events rain or shine. In the case of severe weather or unexpected closures, the venue will attempt to announce it to all guests as soon as possible. If your show is canceled, please call 916-875-7275 to discuss potential refunds.
Children Policy
Some shows may be restricted to adults only and will be described as such in the event description or program. If a show is recommended for older audiences, then children will not be allowed without an attending parent. Please call the venue to ask about the age restrictions for your upcoming ticketed event.
Food and Beverage Policy
Outside food and beverages are not allowed in the venue.
Lost and Found Policy
If you lost an item at the venue, please check in with security for help with finding Discovery Park’s lost and found department. After the show, please call 916-875-7275to to inquire about your missing item. Please provide full contact information and detailed information about your lost property.
Discovery Park does not claim responsibility for lost or missing items.
Prohibited Items
Prohibited items include but are not limited to:
outside food or drink,
- large carry bags or backpacks,
- bottles or cans, glass, and coolers
- Camping gear of any kind
- containers,
- illegal substances, alcohol, drugs, and other paraphernalia
- incendiary devices,
- weapons of any type, chains, spikes
- strollers,
- banner sticks or flag poles,
- artificial noise-making devices, air horns
- laser pointers,
- helium balloons,
- audio or video recorders,
- pets other than service animals, (unless otherwise noted)
- professional cameras, (SLR / DSLR)
- items the contents of which cannot be inspected or displayed.
helmets, tents, chairs
Subject to change without notice
Re-Entry Policy
There is no re-entry policy for Discovery Park. All exits are final.
Refunds Policy
There are no refunds available for any Discovery Park event unless otherwise specified by Discovery Park management
Smoking Policy
Smoking, including e-cigarettes and vaporizers, is not permitted within the venue. Please ask the event staff if there is a designated smoking section for your ticketed show or event.